We are looking for an experienced Ecommerce Manager to join our growing team at Heur. In this role, you'll own the ecommerce trading performance and delivery for a portfolio of ecommerce clients, acting as their primary ecommerce specialist and trusted advisor.

Want to find out more?

Check out the full job description & apply below.

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• Own the ecommerce trading performance and delivery for a portfolio of client accounts.
  
• Identify opportunities to improve trading performance, conversion, revenue and customer experience, and work with the wider squad to deliver them.
  
• Own the delivery of quarterly ecommerce roadmaps, ensuring strategic priorities are delivered on time and support measurable commercial outcomes.
  
• Plan and deliver homepage updates, landing pages, product launches and promotional campaigns aligned with client trading calendars.
  
• Monitor website performance, analyse trading trends and proactively recommend actions to improve ecommerce performance.
  
• Produce and present performance reports, insights and strategic recommendations to clients.
  
• Perform final QA on ecommerce deliverables before client release.
  
• Identify operational risks and resolve issues before they impact client delivery or trading activity.
  
• Coach and support Growth Coordinators through regular feedback, quality reviews and development.
  
• Contribute to continuous improvement of ecommerce processes, ways of working and best practice across the agency.

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Essential

• Strong knowledge of Shopify and ecommerce merchandising best practices.
  
• Experience developing ecommerce trading plans and optimisation strategies.
  
• Confident analysing ecommerce performance.
  
• Experience supporting testing and experimentation to improve ecommerce performance.
  
• Understanding of ecommerce tracking, commercial measurement and performance reporting.
  
• Excellent written, verbal and presentation skills.
  
• Comfortable managing multiple client accounts simultaneously.
  
• Commercial mindset with the ability to identify opportunities and translate data into practical recommendations.

Desirable

• Previous experience within an agency or multi-brand ecommerce environment.
  
• Experience mentoring or supporting junior team members.
  
• GA4
  
• Shopify Analytics
  
• Google Search Console
  
• Looker Studio
  
• Heatmapping and session recording tools (e.g. Hotjar or Microsoft Clarity)
  
• AI tools to improve ecommerce workflows

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• Competitive salary, based on experience.
• 30 days holiday—plus bank holidays..
• Up to 5% employer pension contribution.
• Support for your side hustles—we encourage ambition.
• Work from anywhere (realistic conditions apply).
• Access to perks, discounts, and regular social events.
• Personal Development Fund to keep you sharp and evolving.

Feel you are the right fit? Send your CV and cover letter to us at: careers@heur.co.uk

Please outline the position you are applying for in the subject line. We look forward to your next steps!