About Heur: Award Winning Ecommerce and Marketing Agency

We are more than just a ‘Digital’ agency.

We work holistically across your whole business.

We Are Technology Solution Specialists

Here is a full-funnel ecommerce and marketing consultancy that works agnostically across your whole business, so the technical solutions we use need to do the same. We are experts and accredited across a wide range of platforms to ensure we stay up to date with all the latest updates.

We Are A Multi Award Winning Ecommerce Agency

Heur has a track record of industry recognition since our inception, with numerous awards recognising our quality of service, the team and the overall agency methodology. We are always grateful to receive awards, but ultimately they come as a product of looking after our people and doing great work for our clients, and that remains our focus.

What Makes Heur Special?

Heur is a holistic performance marketing & ecommerce trading agency for progressive brands. Heur brings together a group of more than 30 highly skilled experts in all things marketing and ecommerce to provide a portfolio of ‘done for you’ services, from fractional leadership and CMO provision, to a fully embedded trading and customer service team, to the deployment of holistic blended growth marketing.

Heur Is Its Team

We are nothing without our people. Heur is a fully remote ecommerce agency; we hire the best people from all over the UK and beyond. We have weekly stand-ups, round tables, and daily video calls to keep a tight-knit team. We invest heavily in personal development for the team and ensure we keep challenging and upskilling ourselves.

We Are Thought Leaders

Our team regularly takes part in speaking at events and leading expert ecommerce round tables. We create and guest on podcasts. We create our own white papers to contribute to the development of the ecommerce industry.

Culture Is What Makes Us Special

We lead by example. We believe in being transparent and acting with integrity. Many ecommerce agencies tie clients up in technical jargon knots… we put your needs first and keep things simple.

Meet Our Management Team

'Mac' - Managed Services Director at Heur. Sharp wit. Loves intimidating weaker runners, very subtly.

Rob Mckenzie

Managed Services Director

Operations Director for Heur. Ultimate Style Icon. Loves intimidating horses. 'nuff said.

Harpreet Chhatwal

Operations Director

Chris is COO of Heur, the driving force behind our services to clients. Chris is a passionate and self-motivated pure-play eCommerce expert and agency owner with over 15 years of advanced end-to-end working knowledge of international luxury and FMCG retail sectors. Chris has covered all aspects of eCommerce, from marketplaces and brand development to ownership of the online presence, including P&L responsibility and advanced working knowledge of multichannel digital marketing. With specialist knowledge of driving CRO / UI / UX / CRM strategies to deliver a best-in-class experience, Chris is well versed in ensuring communication flows seamlessly from stakeholder to board level. With a keen eye for tech and data-driven solutions, Chris thrives on the fast pace and continual production of new challenges, applying an unparalleled focus to meeting deadlines and driving projects to completion.

Chris Nawrocki

COO & Co-founder

Chris is Heur's CEO, leading the culture & vision of the company and striving for Heur to consistently improve both as a business and in it's performance on behalf of our clients. With over 20 years of experience across retail, product management, data, systems and all things marketing and ecommerce, Chris is the epitome of a 'Jack of all Trades'.