Chris Nawrocki Chris is COO of Heur, the driving force behind our services to clients. Chris is a passionate and self-motivated pure-play eCommerce expert and agency owner with over 15 years of advanced end-to-end working knowledge of international luxury and FMCG retail sectors. Chris has covered all aspects of eCommerce, from marketplaces and brand development to ownership of the online presence, including P&L responsibility and advanced working knowledge of multichannel digital marketing. With specialist knowledge of driving CRO / UI / UX / CRM strategies to deliver a best-in-class experience, Chris is well versed in ensuring communication flows seamlessly from stakeholder to board level. With a keen eye for tech and data-driven solutions, Chris thrives on the fast pace and continual production of new challenges, applying an unparalleled focus to meeting deadlines and driving projects to completion.