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Meet the experts

Some of the ecommerce experts behind our research, findings and insights

Tim Richardson

Tim is the founder of Fern Studios, a consultancy that helps digital agencies with their internal growth, sales, partnerships and client management strategy. Before that, he was a founding member of We Make Websites, a Shopify Plus agency acquired by the Born Group in 2021. In his spare time, he hosts the Your Basket Is Empty podcast and does a little angel investing.

Oliver Rhodes

Oliver is a specialist in eCommerce revenue operations, working with Founders and Operators of brands that create physical products. He is the Founder of Aalto Projects, a consultancy that excels in Operating System Design for high- growth brands from £10 to £100M. His differentiator is an intimate knowledge of product operations from ideation to launch. He helps businesses diagnose problems and map them against 500+ operational processes.

Laura Black

Laura is Operations Director at Velstar, a leading Shopify Plus Agency. She started her career working as an assistant for C Suite professionals. Having worked in eCommerce and various retail and operational based roles for the past 8 years, she’s passionate about providing exceptional client experience and ensuring high quality product delivery.

Adrian Ramani

Adrian is a Partner of 3Search’s eCommerce division, recruiting mid to senior level talent across the industry. He’s worked in this space since 2011, with high-growth companies all the way through to established, heritage brands. Seeing first hand how the talent market and roles are evolving, he’s honed his skills that help brands future proof their eCommerce structure and hiring strategy for growth.

Paul Rogers

Paul is an eCommerce Consultant and Founder and Managing Director of Vervaunt, a London-based eCommerce consultancy and performance marketing agency that collaborates with ambitious brands to help grow and scale their online business. Paul is a hands-on solutions specialist with a passion for retail technology, digital strategy and customer experience.

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